Terms & Conditions of Sale (T&Cs)
Last updated: 01/02/2025

1. Purpose of These T&Cs

These terms and conditions govern the sale of IT certification prep materials (MCQs, mock exams, revision sheets in PDF format) through our website.

2. Products and Services

Our products are entirely digital and available for instant download upon purchase. No physical delivery will be made.

3. Pricing and Payment

3.1. Pricing

Prices are listed in euros (€), inclusive of all taxes (VAT). We reserve the right to modify prices at any time, but the rate charged will be the one in effect at the time of purchase.

3.2. Payment Methods

Payment can be made via:
✅ Credit/debit card (Visa, Mastercard, AMEX)
✅ PayPal
✅ Stripe

3.3. Payment Security

All transactions are secured through our certified payment provider. No banking information is stored on our website.

4. Access to Digital Products

Once your payment is confirmed:
✔️ You’ll immediately receive a download link by email.

If you experience any issues, contact us at hello@certiqcm.com.

5. Right of Withdrawal & Refund Policy

In accordance with Article L221-28 of the French Consumer Code, downloadable digital content is not subject to a right of withdrawal once access has been granted.

💡 30-Day Satisfaction Guarantee
If you are not satisfied with your purchase, we offer a 30-day refund after reviewing your request (excluding abuse). Contact us at hello@certiqcm.com with your order number.

6. Intellectual Property

📜 All content is protected by copyright.
No file may be resold, shared, or distributed without our written consent. Any violation may lead to legal action.

7. Liability

We strive to provide reliable and up-to-date content, but we cannot guarantee exam success. Final responsibility lies with the candidate.

8. Personal Data Protection (GDPR)

We collect certain personal data for:
– Order processing
– Sending confirmation and update emails

🔒 Your data is secure and never resold.
In accordance with the GDPR, you have the right to access, rectify, or delete your data. For any request, contact us at hello@certiqcm.com.

9. Customer Service & Contact

📩 Need help? Our support team is available at hello@certiqcm.com.

By confirming your purchase, you agree to these Terms & Conditions of Sale.

📆 Last updated: 01/02/2025